Retail & Commercial Offices

Make safety business as usual. From shop floors to office estates, you need consistent, workable controls. We help you meet duties, reduce incidents and keep people and operations productive.

How We Help

Multi-site properties and fast turnarounds demand practical compliance. Sites are busy, brand-led and constantly changing. We work with property and facilities teams to keep workplaces safe, coordinate fit-outs and maintain a clear audit trail that stands up to insurer and regulator review.

Our key services include:

  • Health and safety policies, safe systems of work and inspections.
  • Principal Designer (PD) services and CDM 2015 support, the Construction Design and Management Regulations that set roles and duties for safer design and build.
  • Building Surveying and Project Management with compliance oversight.
  • Fire risk management and action tracking.
  • Business Continuity Planning for service continuity.
  • Training for managers and site teams.
Woman carrying shopping bags and looking at a store window.
Person testing an emergency exit door push bar with a green “Push to open during emergency only” sign.
Person wearing a high-visibility vest using a tablet device to record information during a building inspection.

Who We Work With

You won’t get generic advice from us. We work across retail and commercial offices, understand customer and workplace risks, and bring clarity where it counts. If your site isn’t listed below, we can still help.

  • High-street stores and out-of-town retail
  • Shopping centres and retail parks
  • Commercial offices and corporate headquarters
  • Serviced offices and coworking spaces
  • Business parks and mixed-use estates
  • Property and facilities management portfolios
Person holding several colourful shopping bags in a retail centre.
Parent and child shopping in a supermarket aisle.
Team working in a bright open-plan office with large windows.
Modern office building with illuminated windows at night.

FAQs

Common Questions, Clear Answers

Short answers to the questions we hear most about Retail & Commercial Offices. For tailored advice, speak to our team.

Speak to an expert

Consultancy Services

Expertise for Retail & Commercial Offices Challenges

From audits to project management, our consultancy services transform compliance challenges into practical, positive outcomes.

Latest case studies

Results You Can Rely On

Our case studies show how we’ve helped organisations across industries meet legal duties, overcome compliance challenges and create safer ways of working.

Explore All Case Studies

Training Spotlight

Courses You May Be Interested in

We are a trusted provider of accredited and bespoke Health & Safety training. Our flexible training options include in-person and online eLearning courses for the Retail & Commercial Offices industry.

Explore All Training Courses

PIB bring structured, pragmatic risk reviews that add real value. They help us find the sweet spot for mitigation and make health and safety an enabler of project excellence, not just a box-ticking exercise.

Originally posted for Baily Garner Health and Safety Limited, now part of PIB RM


Health & Safety Director
Related Argent

PIB took time to understand how we work. Their tailored risk processes and practical paperwork help us stay compliant, care for our equipment, and improve productivity. I would highly recommend them.

Originally posted for Emprocom Limited, now part of PIB RM.


Director
Jackson Farms

PIB are appointed CDM Adviser and Principal Designer across all our construction projects. After nearly 15 years working with us, they remain one of our most trusted advisers and consistently deliver to a very high standard.

Originally posted for Baily Garner Health and Safety Limited, now part of PIB RM.


Director
The Portman Estate

We have worked with Paul Lennon and PIB for over 7 years. They are our go-to experts for Health and Safety and CDM, providing audits, reviews, and advice with professionalism and real insight.

Originally posted for Baily Garner Health & Safety Limited, now part of PIB RM.


Senior Contract Manager
The Hyde Group

PIB’s consultancy is top tier. They are responsive, solution focused, and easy to work with. The xCenta platform helped streamline our site management and team onboarding.


Regional H&S Coordinator
Drive Motor Retail Ltd

Why choose us

Your Risk Journey Starts Here

Clients choose us for our sector expertise, hands-on support and clear, practical advice that helps them stay compliant and protect their people.

  • Clarity From Day One

    Receive expert advice early, so you can make confident, informed decisions.

  • Designed To Scale

    Our flexible support fits your organisation, whether you’re starting small or managing national operations.

  • Built For Your Journey

    We support you from initial assessments through to ongoing compliance and improvement.

  • Industry Specific Expertise

    Our consultants live and breathe your industry and provide practical, tailored solutions.

  • Backed By PIB Group

    Gain access to wider insurance, benefits and risk expertise through our group network.

  • Solutions That Guide You

    xCenta and CyberPrepare guide you through managing compliance and digital risk as your organisation grows.

The PIB Group Journey

Latest News & Insights

News You Can Act On

From regulation changes to risk reduction strategies, we share updates that help you protect people and projects.

Explore All News & Insights

Your project could be our next success story

We’ve helped deliver safer, more compliant outcomes across iconic landmarks, public infrastructure, and complex construction schemes.

If you’re planning your next project, we’d love to help you get it right from the start. See our case studies to learn more.

  • Exterior of the Old Bailey court building under a clear blue sky
  • New residential block at Wornington Green regeneration project in North Kensington
  • Canada Water regeneration development with high-rise residential towers
  • Restoration works at Bryanston Square, part of The Portman Estate in London
    • Exterior of the Old Bailey court building under a clear blue sky
    • New residential block at Wornington Green regeneration project in North Kensington
    • Canada Water regeneration development with high-rise residential towers
    • Restoration works at Bryanston Square, part of The Portman Estate in London
      • Restoration works at Bryanston Square, part of The Portman Estate in London
      • Millennium Bridge House redevelopment project near St Paul’s Cathedral
      • Visual of completed Waterloo Road housing with play park and landscaped paths
      • Interior design of Flag Lane Baths showing reimagined main hall as a public venue
        • Restoration works at Bryanston Square, part of The Portman Estate in London
        • Millennium Bridge House redevelopment project near St Paul’s Cathedral
        • Visual of completed Waterloo Road housing with play park and landscaped paths
        • Interior design of Flag Lane Baths showing reimagined main hall as a public venue